Policies

Cancellation / ReschedulE / Lateness / No-Show Policy

Booking a Session:
To reserve and guarantee your appointment, you have two options:

-You may prepay for your session at the time of booking,
or
-You may reserve your spot by securely providing valid credit card information.

Either prepayment or a card on file is required to confirm your appointment. Please review the following cancellation, late arrival, and no-show policies carefully.

Cancellation / Reschedule Policy:
A minimum of 24 hours’ notice is required for any cancellation or reschedule.

If you cancel or reschedule within 24 hours of your appointment:

-Your saved credit card will be charged for 50% of the session fee,
or
-If you have pre-paid, you will forfeit 50% of your prepayment.

This helps keep the schedule fair and available to others.

You can cancel or reschedule anytime through the links provided in your confirmation and reminder emails, or by texting me directly at (718) 607-8377.

Arriving Late
Please plan to arrive 5-10 minutes early to get the most out of your session.

Arriving late may reduce your hands-on time, as your session will still end at the originally scheduled time to respect the next client’s appointment.

No-Show Policy
Failing to show up for your scheduled session without notice will result in:

-Your saved credit card being charged for the full session,
or
-The loss of your pre-payment if you have already paid.